| When the Boyd Brown Team asked the following clients to rate their service in the areas of KNOWLEDGE, KEEPING THEM INFORMED, PROBLEM SOLVING, LISTENING SKILLS, RETURNING PHONE CALLS, ENTHUSIASM, WAS AVAILABLE TO YOU, AND EASY TO WORK WITH, they all responded EXCELLENT to every category.
These same clients were asked the question, "What did you like about working with the Boyd Brown Team?" Their responses follow.
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| "The intent of this letter is for you, Boyd, to use as a reference when speaking with other prospective clients. I wanted to thank you and Luana for all the great work. In the beginning, it was very hard for me to turn things over to an agent. Six percent of the value of my home was a lot of money too, and it seemed so easy to sell a house (although we hadn't been able to do it by ourselves). Within a month, we had an offer and still I was thinking that was too easy and too much money to pay. But then our buyer missed the 4th closing date, we signed our 12th amendment and had to fight for the earnest money and find a new buyer. You guys did a great job in finding someone new and bringing that deal to a close quickly, which wasn't an easy deal either with all the work the buyer was requiring. All of this was done with minimal effort on my side; in fact, I seldom did any more than sign an amendment and send it back. And, you know, that is a really good thing because while all this was going on, we bought and moved into a new home and had a little girl. We would have never had the time to deal with all the problems and issues. Thank you for all your work, and thank Luana for everything she has done. She is the greatest. I would recommend to anyone to use the two of you to sell their home. You're a great team. You could even have a client give me a call if you would like. Thanks again, and I wish you all the best!"
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